BrightWork Augment Service

Dedicated resource(s), proven methodology, and advisory to help you reach a high level of project management adoption and project management success sooner.
BrightWork Approach BrightWork

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Overview

Personalized project management service providing project management advisory, proven methodology, and one or more Customer Success Partners dedicated to you full-time, to help you leverage your SharePoint environment to establish a project management model that can be shared with other groups within your organization.

This will empower your organization with a clear Project Management Success Strategy and practices to achieve a high level of project management adoption and project management success sooner.

BrightWork Customer Success Team

Challenges (Why)

You want different groups within your organization that need project management, to follow a standardized way to manage projects.

You wish to ease different groups into adopting advanced project management practices to achieve higher efficiency and success. 

You want to empower your teams with a clear Project Management Success Strategy and a complete Project Portfolio Management (PPM) solution that is aligned with your organizational goals.

You do not have the internal resources or the bandwidth to deliver on these needs and require dedicated assistance and expertise.

Deliverables (What)

For each group that requests to use BrightWork, a dedicated BrightWork Customer Success Partner/Team will assist you all the way.

With our highly personalized Augment Service, you will get: 

  • Assistance to set up and maintain your project management infrastructure  
  • BrightWork Project Portfolio Management solution integrated with SharePoint
  • Customized best-practice templates to get you up and running quickly and align with the way you want to manage projects
  • White labeling of the solution with your branding
  • Wiki and Local Project Management Success Community, with regular meetups, training sessions, and communications

Methodology (How)

A customized set of Services with the help of your BrightWork Customer Success Partner/Team .

Start Service

Signup, Set goals, Configure and Go Live

Support Service

Continuous assistance and
Knowledge resources

Evolve Service

Bi-weekly check-in to assess current needs and deliver on backlogs

BrightWork Customer Success Team

Audience (Who)

Your BrightWork Customer Success Partner(s) will work with a Project Management Champion from each core group as the main point of contact.

They will work together during these sessions with the option to include group team members and additional stakeholders as necessary.

BrightWork Customer Success Team

Effort and Duration (When)

We will work with you to scope the effort involved. Typically, we deploy one or more dedicated Customer Success Partners to work with you full-time with your team.

Follow Up (What’s next)

Your dedicated BrightWork Customer Success Partner(s) will work with your core group to establish a Project Management Model you can deploy to other groups within your organization.

Best-practice templates will be designed, delivered, and deployed in the BrightWork solution and shared with each group to guide them through your standardized way of doing project management.

BrightWork Customer Success Team

Get Started – Contact Us About BrightWork Services

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