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Overview
BrightWork 365 Evolve Service leverages the Microsoft 365 platform to help your Project Portfolio Management evolve by gradually adding and maturing your project management workflows, processes, and practices, leading to more timely, predictable, and successful project outcomes.
The Evolve Actions we take together are guided by your Project Management Success Strategy.
Effort and Duration: Your BrightWork Customer Success Partner(s) will work with you to deliver the Evolve service, with an agreed schedule depending on the availability of your team. The time typically committed to the effort and duration is between 8 to 24 hours per month (or more if needed).
Challenges (Why)
You have successfully concluded the BrightWork 365 Start Service with us, and while your initial project management processes are now in place with BrightWork 365, you see the need to evolve and mature these processes and practices.
You wish to implement the backlog in the ‘Evolve Plan’ devised during the Start Service, and ultimately deliver on the next phase of your Project Management Success Strategy.
You do not necessarily have the expertise and/or resources, or the bandwidth to continuously improve your project management processes and train your teams in project management best practices most relevant to your organization and industry.
Deliverables (What)
As you opt for the Evolve service, your BrightWork Customer Success Partner will continue to work with your group from where the BrightWork 365 Start Service concluded. Your Customer Success Partner will help you implement the ‘Evolve Plan’ developed during your initial deployment (Start Service) and integrate new additions and changes in it.
In summary, they will collaborate with you to improve and mature the Project Portfolio Management Processes in your organization.
Optional Evolve Services
Your Customer Success Partner will bring their extensive experience in Project Management and business process modification to review and implement your Project Management Success Strategy. There are many optional Evolve Services to choose from, which you can read below.
Bi-weekly Check-ins
You meet with your Customer Success Partner on a schedule to get your questions answered, and learn more on the job training and coaching.Â
Product Training
We will help onboard new team members and provide advanced training of the BrightWork 365 software for Project Portfolio Management.
BrightWork 365 Solution Upgrade
We ensure your team continues to understand and leverage new features in every new release of BrightWork 365 to evolve your group’s Project Portfolio Management.
More Reporting Enhancements With Power BI 
We will customize and develop Power BI solutions to integrate with your enterprise data and reporting needs as they relate to Project Portfolio Management.
Extra Process Automation With Power Apps and Power Automate
We will help you automate your Project Portfolio Management business processes in Microsoft 365 and the Power Platform.
Project Management Coaching and Mentoring
The BrightWork Project Management Coaching Service trains professionals/teams with the skills, tools, and techniques needed for successful project management. This service is based on the four-step GROW (Goal, Reality, Options, Will) model.
Personal and Collaborative Leadership Training
Develop the leadership skills and insights needed for project and team management. This course is based on the Collaborative Project Management Handbook written by BrightWork CEO Éamonn McGuinness.
Audience (Who)
Your BrightWork Customer Success Partner will work with a Project Management Champion from your group as the main point of contact.
This individual will liaise with us and your internal stakeholders as needed through this process.
Customize. Integrate. Collaborate.
BrightWork 365 + Microsoft 365: Customize, Integrate, and extend your project portfolio management using the BrightWork 365 app to leverage the familiarity and safety of the Microsoft 365 platform.
- Customize: Easily configure your BrightWork 365 solution to customize your project workflows and processes as per your business needs.
- Integrate: Leverage the familiar Microsoft apps and the flexibility of the Power Platform to extend the capabilities of your project management solution.
- Collaborate: Get continuous assistance from your BrightWork Customer Success Partner to securely deploy, adopt, and evolve your BrightWork 365 solution.
Follow Up (What’s next)
Future requirement backlog ideas will be added to your custom Evolve Plan and Project Management Success Strategy document for use in subsequent iterations. For a deeper engagement you may wish to evaluate our Augment Service.Â