BrightWork 365 Augment Service
Dedicated resource(s), proven methodology, and advisory to help you reach a high level of project management adoption and project management success sooner.
Organizations worldwide trust BrightWork for project management success
Overview
Personalized project management service providing project management advisory, proven methodology, and one or more Customer Success Partners dedicated to you full-time, to help you leverage your Microsoft 365 environment to establish a project management model that can be shared with other groups within your organization.
This will empower your organization with a clear Project Management Success Strategy and practices to achieve a high level of project management adoption and project management success sooner.
Effort and Duration (When): We will work with you to scope the effort involved. Typically, we deploy one or more dedicated Customer Success Partners to work with you full-time with your team.
Challenges (Why)
- You want different groups within your organization that need project management, to follow a standardized way to manage projects.
- You wish to ease different groups into adopting advanced project management practices to achieve higher efficiency and success.
- You want to empower your teams with a clear Project Management Success Strategy and a complete Project Portfolio Management (PPM) solution that is aligned with your organizational goals.
- You do not have the internal resources or the bandwidth to deliver on these needs and require dedicated assistance and expertise.
Deliverables (What)
For each group that requests to use BrightWork 365, a dedicated BrightWork Customer Success Partner/Team will assist you all the way.
With our highly personalized Augment Service, you get:
- Assistance to set up and maintain your project management infrastructure  Â
- BrightWork 365 Project Portfolio Management solution integrated with Power BI, Power Platform, SharePoint Online, Microsoft Teams, and more
- Customized best-practice templates to get you up and running quickly and align with the way you want to manage projects
- White labeling of the solution with your branding
- Wiki and Local Project Management Success Community, with regular meetups, training sessions, and communications
 Methodology (How)
A customized set of Services with the help of your BrightWork Customer Success Partner / Team .
Start Service
Signup, Set goals, Configure and Go Live
Support Service
Continuous assistance and
Knowledge resources
Evolve Service
Bi-weekly check-in: assess current needs & deliver on backlogs
Audience (Who)
Your BrightWork Customer Success Partner(s) will work with a Project Management Champion from each core group as the main point of contact.
They will work together during these sessions with the option to include group team members and additional stakeholders as necessary.
Customize. Integrate. Collaborate.
BrightWork 365 + Microsoft 365: Customize, Integrate, and extend your project portfolio management using the BrightWork 365 app to leverage the familiarity and safety of the Microsoft 365 platform.
- Customize: Easily configure your BrightWork 365 solution to customize your project workflows and processes as per your business needs.
- Integrate: Leverage the familiar Microsoft apps and the flexibility of the Power Platform to extend the capabilities of your project management solution.
- Collaborate: Get continuous assistance from your BrightWork Customer Success Partner to securely deploy, adopt, and evolve your BrightWork 365 solution.
Follow Up (What’s next)
Your dedicated BrightWork 365 Customer Success Partner(s) will work with your core group to establish a Project Management Model you can deploy to other groups within your organization.
Best-practice templates will be designed, delivered, and deployed in the BrightWork 365 solution and shared with each group to guide them through your standardized way of doing project management.
