How to Use a SharePoint Document Library for Hybrid Teams
Managing hybrid teams (in-office and remote colleagues) without centralized document storage will quickly lead to problems!
Get project documents under control with a free SharePoint project management template [Access here]
If a team member can’t find the right file when they need it, they may waste time searching through emails or have to wait until the right person comes online.
Sharing files as email attachments can lead to multiple versions of the same document and concerns about data security.
If the team can’t co-author a file in real-time, data is easily overwritten by different authors with no means to recover the original file.
Hybrid teams need a secure, simple place to store all project files to access at any time. A SharePoint document library can solve these problems and improve collaboration for hybrid teams.
Keep reading to learn more about SharePoint libraries and key features such as metadata and views.
What is a SharePoint Document Library?
A SharePoint document library is like a large folder for creating and storing files in a central location.
The library displays a list of files and folders along with information or metadata about each file, such as ‘created by’.
A library is added to sites created in SharePoint Online and SharePoint 2019 by default. Users can add more libraries or different types of libraries as needed to the site.
The library inherits the permissions of the parent site. It is possible, but not recommended, to set permissions at the library or file level.
Unlike the document folder on your desktop, a SharePoint document library offers numerous collaborative features to project teams, including:
- Co-editing documents in real-time.
- Version control.
- Sharing files using links.
- Adding workflows for review processes.
A SharePoint document library is a significant piece of your project toolkit, helping to create a single source of truth for files and deliverables.
There are four main types of libraries in SharePoint.
- Document Library: This is the default library described above. Use this library to store project documents in one place for your team.
- Picture Library: A way to store pictures, displayed as thumbnails for easy sorting. If you are working on a marketing or image-heavy project, this type of library may be useful for project assets.
- Site Assets Library: Also added by default, this library is used to store everything in a SharePoint site.
- Site Pages Library: Similar to the above, this library houses all of the pages in a site. No documents are stored in this library.
Libraries can also exist in a portal area (used by the whole company) and in large-scale document or record centers.
You can store numerous file types in a SharePoint document library. If in doubt, Microsoft has created a list of file types and extensions that cannot be added to a SharePoint On-Premises document library.
SharePoint document libraries offer generous file storage:
- 30 million files and folders.
- SharePoint 2013: 250 MB file limit. This can be increased to an absolute maximum of 2 GB by your IT team.
- SharePoint 2016: 2 GB file limit with a maximum of 10 GB.
- SharePoint Online and SharePoint 2019: 15 GB file limit.
Note – for SharePoint Online, the 15 GB limit only applies to files uploaded via drag and drop. Files uploaded using the ‘upload’ button are limited to 2 GB.
For more details on file storage and character limitations, including attachments, version history, and file naming, see this handy infographic from Matt Wade.
There are a few other document storage options available from Microsoft you should be aware of.
OneDrive for Business
OneDrive for Business is a single document library stored in a single SharePoint site collection.
It’s ideal for creating and storing your personal work documents.
Whilst OneDrive for Business shares some functionality with a SharePoint library, you can’t assign metadata to files or add workflows.
Sharing documents for collaboration from OneDrive is also tricky due to permissions. If you do need to share a file, it’s best to move the document to the team site. By comparison, a SharePoint document library is ideal for project teams and company-wide files.
Microsoft Teams is a collaboration platform with chat, video conferencing, and file management. Teams is built on the Office 365 Groups (Groups) framework and each team has an associated SharePoint Online site, including a document library.
When you add a Public Channel to a Team, a folder for that channel is also added to the SharePoint document library. Private Channels have a separate lightweight SharePoint site collection with a separate document library.
Microsoft is bringing the full power and experience of document management in SharePoint into Teams. As such, the Files Tab in a Team site is increasingly similar to the document view in SharePoint Online.
Now that you know a little more about SharePoint document libraries, let’s take a look at four ways to improve collaboration with this toolset.
How to Use a SharePoint Document Library for Remote Projects
Like most people, I use folders to organize documents on my local desktop. The folders make sense to me and I can easily find what I need when I need it.
Trying to replicate a similar structure in a SharePoint document library is impossible as everyone will have their own way of managing folders.
It’s too easy to file something away in the wrong place or to lose files in subfolders.
Metadata, data about your data, is a simpler way to manage files. Using metadata eliminates the need for folders and subfolders.
In SharePoint, metadata is represented as a column, for example, file name, modified date, and file type. Using this information, team members can filter and sort the library to find what they need. We’ll cover this in more detail in the next section. In addition to the out-of-the-box columns, you can also add custom metadata that is more relevant to your project.
- Document type, for example, meeting minutes.
- Status, such as approved.
- Department, useful for cross-functional projects.
It really depends on your project. To get the most from metadata, it’s important to agree on what’s needed before the project starts and to make sure your team is following this process.
To add new columns, click the library ribbon and select ‘Create Column’.
Fill in the form with the relevant details. In this example, I’ve added a new column, ‘Project Phase’ to the library.
As teams upload files, they can categorize the document by phase (Planning, Executing, Monitoring, and Close) to make it easier to find.
2. Filters and Views
Once the metadata is in place, it becomes easier to filter files and create views. Filtering is very straightforward. Simply click the relevant column and select a filter.
You can also create views to find documents you use frequently or need for particular phases of the project.
There are four types of views in SharePoint:
- Standard, the view applied to a newly created library (no filter applied).
- Calendar view, which renders a list as a calendar.
- Datasheet view, useful for bulk editing in an Excel-like grid.
- Gantt view, which is handy for tracking deadlines and project timelines.
To create a view based on the ‘Project Phase’ filter, navigate to the ribbon, and select ‘Create View’. In this example, we’ll use the ‘Standard View’.
Give the view a name and select the relevant columns.
Next, use the sort and filter options to pick the data you need to see. I’ve picked ‘Project Phase is equal to Planning’ under Filter.
Finally, save your view. Here, I’ve used ‘Plan’.
As you can see, the view is added to the top of the library and displays only design documents. At any time, users see view the entire library by clicking ‘All Documents’.
There’s also an option to add the view as private (for your use only) and public (for anyone using the site).
Creating public views for your team as the project progresses is a simple way to help collaboration. In this case, the design team can easily find their documents as needed.
Introduced in SharePoint 2013, co-authoring allows two or more people to work on a file and save their updates at the same time.
Co-authoring is the default setting for SharePoint Server and SharePoint Online.
Document co-authoring eliminates several problems with file management, including:
- Sending versions of a file via email.
- Storing multiple versions of the same file.
- Combining different files into a single master file.
- Losing or overwriting edits.
This feature is especially useful for remote team members or when working through updates on a conference call or meeting.
To co-author a document, open and use the file as usual. A presence notification in the top-right hand corner of your document indicates who else is viewing or editing the document.
At any time, you can refresh the document to view the new updates.
Co-authoring replaces the ‘check-in’ and ‘check-out’ facility. Previously, when a document was ‘checked-out’, it was unavailable for editing by another team member.
If you’re working with sensitive documents or need to control edits, you can manually enable this functionality as needed. This feature also allows team members to add comments about their changes, which may provide useful context to another person.
Use ‘check-out/check-in’ with caution as this can slow teams down.
There is another caveat worth noting – co-authoring an Excel file is a little tricky. As explained by Microsoft:
“The Excel client application does not support co-authoring workbooks in SharePoint Server. The Excel client application uses the Shared Workbook feature to support non-real-time co-authoring workbooks that are stored locally or on network (UNC) paths. Co-authoring workbooks in SharePoint is supported by using the Excel Web App.”
In the next section, we’ll see how version control works with co-authoring.
4. Version Control
Version control allows authors to revert to a previous version of a document if needed. This setting is a useful way to control edits and retrieve lost data.
Each update to a file is stored as its own instance, which can be restored. To do this, the filename and location must remain the same, and a recent version of the file must be available.
SharePoint Server has three types of versioning:
- No versioning, meaning no previous iterations of a document is stored.
- Create major versions is used to create numbered versions of a document to track edits.
- Create major and minor versions tracks all changes, using a numbering scheme like 1.0, 1.1. and so on. This is useful for distinguishing between final and draft content.
Use these steps to activate version control in your SharePoint site.
Go to a document library.
- On the Ribbon, click on “Library” and “Library Settings”.
- Under “General Settings”, click on “Versioning Settings”.
- Select the relevant settings. Note, you can set how many versions of a document to save – an important consideration for storage limits and overall site performance. If in doubt, check with your IT team.
Once version control is activated, access the version history by clicking the three dots beside a file:
Review and restore the relevant version as needed.
Best Practice Tips
The above suggestions will help your team to find and use project documents quickly whilst maintaining control over edits and versions.
Here are a few additional tips to get the most from your SharePoint document library.
Firstly, ask the team to share documents as links in email or team chats instead of attachments. A simple change to eliminate document silos and ensure files are shared securely. Microsoft recently introduced a new file sharing experience that allows users to create a sharable link and set permissions for any files in Teams.
Secondly, consider adding some blank templates to your site, for example, a timesheet or presentation deck. This helps everyone to follow the same structure – great for collaboration and reporting!
Finally, add alerts to documents to track updates. Choose the file and select ‘Alert Me’ from the library ribbon. Fill in the various fields on the form and chose when you wish to receive a notification, for example, ‘anything changes’. Press save.