Fibrus Broadband

Introduction

One of the fastest-growing broadband companies in Northern Ireland and Great Britain, Fibrus has a mission to bring Full Fibre broadband to homes and businesses across Northern Ireland and Great Britain, especially to those who need it most. Since connecting their first customer in 2019, the organization has come a long way, thanks to their amazing team and loyal customers.

Bringing fibreoptic cables all the way to the premises, they are transforming homes with a fast and reliable internet connection. Powered by Wi-Fi 6 technology and the award-winning Amazon eero router, Fibrus customers can make the most of the fibrefast speeds all around their home.  

The Challenge

Before BrightWork 365, the team struggled with scattered project data and inconsistent tracking, making it hard to manage projects efficiently and provide stakeholders with clear visibility. Fibrus faced the following core project management challenges:

  • Projects were tracked in individual spreadsheets, leading to inconsistent formats and processes. 

  • Information was spread across multiple files and locations, making updates and reporting time-consuming. 

  • Manual reporting was prone to errors and interpretation differences between project managers. 

  • Lack of a structured system limited stakeholder visibility into overall project progress. 

"The introduction of BrightWork 365 has delivered several key benefits for our team and the wider business. We now have greater visibility across all projects, allowing team members and stakeholders to easily understand progress, priorities, and potential risks."
– Fibrus Project Lead

BrightWork 365 Solution

BrightWork 365 has streamlined project management, giving the project team at Fibrus a single platform to track progress, reduce administrative work, and focus on delivering projects. Here are some capabilities the solution brought for the project teams: 

  • Centralized Dashboard: Provides a single view of all projects and their statuses.

  •  Project Prioritization Tools: Enables filtering and sorting to quickly identify projects requiring attention. 

  • Built-in Reporting & Summary Tabs: Tracks programme-level risks, issues, and costs automatically.

  •  Task & Data Management: Consolidates project information to reduce reliance on multiple spreadsheets. 

  • Structured Tracking & Visibility: Supports organized tracking of progress, dependencies, and key project metrics.

The Outcome

The team at Fibrus saw the following positive impact of implementing and adopting the BrightWork 365 solution for managing their projects: 

  • Enhanced Visibility: Provides a clear view of all projects, helping team members and stakeholders understand progress, priorities, and potential risks. 

  • Improved Collaboration: Supports weekly project checkpoints and cross-team collaboration. 

  • Standardized Tracking & Reporting: Ensures consistent tracking of risks, issues, actions, and change requests, supporting governance, ISO accreditation, and audit requirements. 

  • Reduced Administrative Overhead: Simplifies monthly reporting and ongoing project tracking. 

  • Increased Accountability: Clear tracking of risks, issues, and actions ensures team members are responsible for their tasks. 

  • Proactive Risk & Issue Management: Automated reminders for upcoming or overdue items help prevent critical actions from being missed.