What's new in BrightWork 15.2?

The BrightWork 15.2 release has three key new features:

Project Request Manager

The new Project Request Manager template gives you the tools to handle project requests from draft to creation. You can track the progress of a project through the chain of drafting, reviewing, ranking and approving. At any point you can send the project back a stage to allow for further refinement of the project request. This replaces the now deprecated Requests Area.

Projects and Work Tracker

The Projects and Work Tracker template is for tracking several projects and their tasks, issues and documents in a single site. This is a simple way to manage several small projects without having to create separate sites for each one.

The template uses a new Project column and you may wish to change your reporting from grouping by Site Name to grouping by the Project column for consistency.

The New Help

If you're an existing user of BrightWork, you will notice that the help has changed! We have rebuilt the help from the ground up to be faster, friendlier and fully mobile responsive. There is now a new FAQ section where you’ll find quick step-by-step guides and short videos helping you with common tasks. And if you’re looking for more detailed information, the new Go Deeper section gives you all the technical knowledge you need to succeed with BrightWork.

You should also note that the BrightWork Help now comes in two flavours: Online and Offline. The Online version is enabled by default and will contain all the latest articles, while the Offline version should be used if you do not have internet access. You can toggle between these two versions by using the option in the More Help drop-down menu on your local Getting Started page.

Click here for the Full Release Notes

How can I upgrade BrightWork?

If you want to upgrade the latest version of BrightWork, log in with your customer details at the BrightWork Support website.

Once you've logged in, click the My Resources > Downloads > BrightWork Product Download link in the top right corner.

Choose which version of SharePoint you are on, then check the box indicating that you are happy to continue to the download area. Now just click the Download Area button to go to the appropriate download page for your SharePoint version.

Click the link to download a zip file of the latest version and use the hyperlink shortcut in the package to download the latest version of the install guide. Follow the instructions in the guide to upgrade your BrightWork installation.

How can I purchase additional licenses?

If you are interested in purchasing additional Named User Licenses, please contact [email protected]. Our Customer Success team will be happy to provide you with upgrade options, pricing and/or formal proposals.

How can I find my BrightWork version number?

1. On your BrightWork home page, click the settings icon in the top right, then click Site settings.
2. At the bottom of the page, click BrightWork Settings.
3. You will now see the Version number.

Go deeper

How can I find my licence key?

Email [email protected] with the FARM GUID to receive a copy of the license key.

How can I renew my BrightWork support and upgrade plan?

Support and upgrade plans are renewed on an annual basis. You will be contacted approximately 45 days prior to the expiration of your plan with the details required to start the renewal paperwork process. If your main contact has changed or you would like to start the process earlier, please contact [email protected].

How can I find my farm ID?

If BrightWork is not installed, this BrightWork Support blog post can help you.

If you have BrightWork already installed, in SharePoint Central Administration, click General Application Settings and then click BrightWork License Settings.

Is BrightWork compatible with SharePoint 2013 SP1?

BrightWork is an addon for SharePoint and there are no known issues with SP1. We recommend updating to the April CU.