Frequently Asked Questions

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Have a question? See the answers to the questions our pre-sales professionals hear the most.

Question: What is BrightWork pmPoint?

Answer:

BrightWork pmPoint is a SharePoint add-on or extension that empowers organizations to effectively manage work and projects with a set of pre-built templates and tools. BrightWork pmPoint is the first SharePoint solution based on a formal project management model – the Microsoft Solutions Framework (MSF), which in turn was influenced by the PMI PMBOK – Project Management Institute Project Management body of knowledge.

BrightWork pmPoint becomes the place where work gets done, eliminating wasted time and effort from tracking down people and information through meetings, phones, and email.

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Question: What are the minimum system requirements I need to operate BrightWork Software?

Answer:

For a more in depth list of system requirements, including server software & server databases please visit our System Requirements page.

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Question: Can I use BrightWork pmPoint with people and organizations outside of my organization (firewall)?

Answer:

Yes. BrightWork pmPoint can be configured to securely allow access from points outside of your firewall if you so choose. Alternatively, BrightWork pmPoint can be set up as a fully hosted service out of your firewall enabling you to implement a secure extranet without impacting your infrastructure.

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Question: How can I be sure that BrightWork pmPoint is secure?

Answer:

BrightWork pmPoint runs within your firewall and can be accessed over HTTP or HTTPS. BrightWork pmPoint supports NTLM and Basic authentication methods which can be used in conjunction with SSL for secure transfer of data over the internet.

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Question: Does BrightWork pmPoint require a dedicated server for its installation?

Answer:

No; however we recommend that you do use a dedicated server.

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Question: How much application development is involved in using BrightWork pmPoint software?

Answer:

No application development is needed to use BrightWork pmPoint. It is a totally self-contained tool that can be deployed and customized to your organization's needs without any programming skills.

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Question: In what ways can I customize BrightWork pmPoint?

Answer:

You can customize BrightWork pmPoint at all levels. End users can customize BrightWork pmPoint without the need for programming skills or applications

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Question: Can I make my own BrightWork pmPoint templates?

Answer:

Yes. You can easily edit existing project management templates to create your own versions that better map to the processes in your organization.

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Question: Does BrightWork pmPoint ship with starter templates?

Answer:

Yes. BrightWork pmPoint currently ships with a number of project management templates. In addition, you have the option to modify and save templates. Future releases of BrightWork pmPoint will include additional templates.

In addition we are licensed by Microsoft to ship all of the templates and guidelines of the MSF models.

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Question: Are BrightWork pmPoint templates sold separately?

Answer:

No. The five single project management templates: Issue Manager; Commitment Manager; Business Project Manager; IT Project Manager; and Agile Software Manager, and the 3 multiple project templates: Issue Manager Rollup; Project Rollup; and Program Rollup are bundled with BrightWork pmPoint and are not available to purchase separately.

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Question: Do you have a bundle available that includes hardware, software and training so that I can get going right away?

Answer:

Yes. Contact us to locate a partner in your area or industry.

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Question: Does BrightWork pmPoint include a risk management module?

Answer:

Yes. Both the IT Project Manager and the Agile Software Manager templates have inbuilt risk management modules. IT Project Manager is based on the Microsoft Solutions Framework v3.0. Agile Software Manager is based on the Microsoft Solutions Framework for Agile Software Development. You can also add a risk management module to any of the other templates (or templates you create) by adding the BrightWork Project Risks list.

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Question: Do you have certified partners that can train users and customize BrightWork pmPoint?

Answer:

Yes. We have a network of Solution Builder partners and Gold, Silver and Bronze partners who can install, customize and train organizations on BrightWork pmPoint.

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Question: How is BrightWork pmPoint priced?

Answer:

BrightWork pmPoint is licensed in the main through user blocks broken down by size of the group using the software.  For more pricing information visit our pricing page.

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Question: What is the difference between BrightWork pmPoint and aimware?

Answer:

BrightWork pmPoint is an award winning solution for project management on the Microsoft SharePoint platform, while aimware is the company / legal entity who develops and markets BrightWork pmPoint.

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Question: How do I get additional technical information about BrightWork pmPoint?

Answer:

You can contact BrightWork Technical Support by emailing us at support@brightwork.com

Or by calling us at one of the following numbers:

Can't find what you're looking for? Contact info@brightwork.com to have your questions answered by a BrightWork professional.

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Question: Once I purchase BrightWork pmPoint, how do I get up and running?

Answer:

BrightWork has developed a well-defined, proven 5-step methodology to accelerate the delivery of its capabilities to users so as to make certain that the solution matches the needs of the user community, and to ensure that users are self-sufficient in the use and maintenance of the BrightWork solution. For more information on the BrightWork deployment process please visit our Customer Success page.

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