Customer Case Studies - Trident Insurance Services

Problem

Trident Insurance Services, a subsidiary of Argonaut Group, Inc., is dedicated to servicing the insurance needs of preferred governmental entities throughout the United States. Their product range includes experienced underwriting, risk control, simplified transactions, dedicated claims management, and superior customer service etc. While their products and services were second to none, they often struggled to bring their many business projects and initiatives under control. They needed a way to bring together all project information under a single umbrella where they could be managed according to a standard, repeatable project management discipline. 

Solution

Trident Insurance chose BrightWork because it provided them with a simple, cost effective solution to solve their biggest business problem. BrightWork enabled them to rapidly implement a standard project management process across the organization where all project information would be centralized resulting in greater control, visibility and, ultimately success! BrightWork web parts provide a way to “roll-up” key project data from across areas providing real time reports of the critical information that they need to make better informed business decisions. The SharePoint based solution made it simple for them to deploy and train and it fit perfectly with their existing technology infrastructure.

 

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