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Healthcare - Hospitals: Children's Hospital Boston

Quick Facts

Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age..

Organization Size: 8,000 employees

Website: www.childrenshospital.org

Location: Boston, Massachusetts, USA

“With the roll-up reporting capabilities of BrightWork, we feel we’ve developed a very powerful tool to make IT Project work visible to the rest of the organization. It’s a point and click type operation with no programming required. Today, to update a project status takes 2-3 minutes; to create a new project for tracking in the system takes less than 5 minutes.”

Matt Kennedy, IT PMO Manager, Children's Hospital Boston

Problem

Children’s Boston wanted a system to get a “snapshot” of PMO project status that: integrated with SharePoint, was intuitively obvious, could be updated in less than 5 minutes, enabled roll-up reporting, graphical charting, and required no programming.

Solution

Using a combination of Microsoft SharePoint together with BrightWork, Children's Hospital Boston successfully developed and deployed an Information Systems Project Tracking system that is used to track and monitor all IT projects.  With this system, anybody in the organization with a web browser can quickly and easily access this intuitive system to review the portfolio of projects and see the status of each project.

Snapshot 1: Children’s Hospital Boston Tool Selection Criteria

Snapshot 2: Using BrightWork to Manage the Program Management Office at Children’s Hospital Boston

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