Education - Universities: NUI Galway
Quick Facts
NUI Galway was established in 1845 and is one of Ireland's foremost centres of academic excellence. The University's past is intertwined with the history of Galway and Ireland. NUI Galway has earned national and international recognition as a research-led community with a commitment to top-quality teaching. At NUI Galway, there is a strong connection to the Irish language and volunteering and community outreach play a strong role in academic life.
Organization Size: 2,000 employees
Website: www.nuigalway.ie
Location: Galway, Ireland
“We in Information Solutions & Services provided Brightwork with a list of requirements and together we developed an implementation plan, involving quite a bit of tailoring on their part. They were very responsive and professional and we now have an effective project management and time recording solution which meets our current needs.”
Sinéad Ní Fhaoláin, Head of Planning and Standards, NUIG
Problem
The ISS department at National University of Ireland, Galway need a PM environment that was not too complex, but provided reporting on projects, a document repository, budget management, and time recording. The system needed to reflect structure, stages, guidance and control that fell in line with culture of the department.
Solution
NUI Galway now uses BrightWork on SharePoint for the entire spread of work and project management. The department makes extensive use of Workflows and BrightWork Reports to deliver a very capable application, and recently added a Service Request application based on BrightWork that allows them to manage all of their Helpdesk tickets.
Sinéad Ní Fhaoláin, NUIG
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